We are happy to refund or exchange unused merchandise provided that said merchandise is returned in its original condition.

If, an item arrives in damaged condition, please contact us within 48 hours, and we will make a determination regarding replacement and/or other appropriate measures.

All returns must be sent to the address listed below within 30 days of receipt. We highly recommend that one insures their return packages in the event of damage or loss. Please include all original packaging and paperwork with your return.

If you are exchanging merchandise, please e-mail us or include a detailed note with instructions in your return package.

All eligible refunds will be issued in the original form of payment.

Customers are responsible for all shipping and processing charges.

Please securely package your return and send to:

Np2 Beauty, LLC
Attn: Return/Exchange
738 Franklin Avenue
Franklin Square, NY 11010
Toll Free: 800-996-8669
Direct: 516-312-6106